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what happens within your operation.

what we bring, what we need from you, and how orders reach the stand.

three steps and you’re live.

ready to launch in weeks, not months.

  1. we configure your operation

    your vendors, menus, map and colours, loaded and ready.

    two team members going through a venue set-up together on a tablet

  2. we deploy the platform

    and stress test it, again and again, to make sure it’s event-ready.

    a vendor testing three tablet order screens lined up on a stand

  3. the QR codes go up

    we supply them. you place them around your venue.

    a team member fixing a QR code sign to a post, a stack of spares under one arm

how orders reach the stand through our managed service.

two routes, depending on what you already run.

route A

if you have a point of sale

supported point-of-sale systems receive orders directly. other setups run the wyw vendor screen beside the till.

a pair of hands working a till beside a wyw vendor screen on the same counter

route B

if you don’t

we bring the tablets. vendors use the wyw dashboard, and we set every stand up before doors.

three wyw tablets set up and ready on a stand

and the operator dashboard comes with both scenarios.

whichever route you run, orders reach the stand and the operator dashboard sits on top of it. the venue’s live view is always there. the vendor dashboard is the order screen on the tablet route.

the tablet route

vendor dashboard

each stand manages its own queue, menu and pace from one simple screen.

step through the five ↓

special requests, allergies and ID checks flagged before you start cooking.

every order counts down against your promised prep time. slipping orders turn amber, then red.

mark it ready and their phone buzzes. they walk up, collect, and go.

pending, average wait, completed and no-shows, updating all shift.

flip an item off and it vanishes from the guest app instantly.

the wyw vendor dashboard: order columns, queue summary and menu availability

every route

operator dashboard

the whole venue at a glance: queues, spend and flow, live.

step through the five ↓

live revenue, orders and guests through the gate, across every vendor at once.

revenue vs last event, average wait vs promise, upsell conversion.

revenue by the hour with your peak window and what upselling added on top.

revenue, waits, top sellers, and issues per vendor.

pause a vendor, close a shift, cancel an order. guests are notified instantly and everything is logged.

the wyw operator dashboard: live overview with KPIs, queue health and revenue by hour

virtual queuing

hold your place from your phone

a guest sitting on a crate looking at her phone while she waits

browse + upsell

the whole venue in their hand

two hands holding a phone showing a venue map with vendor pins

white label

your name, your colours

the same app screen in five different brand colourways side by side

no download

one code, straight to the browser

a hand holding a phone up to a QR code sign to open the venue in a browser

keep reading.

see it in your venue.

a short demo, tailored to what you run.

book a demo